Legal & Platform Rules

Crikax Terms and
Conditions

These terms govern your use of the Crikax platform. Please read them carefully before registering or placing any bets. By using Crikax, you agree to everything set out below.

Key Points

What You Need to Know at a Glance

These are the most important points from the Crikax Terms and Conditions. The full terms follow below.

You Must Be 18 or Older

Crikax is strictly for adults. You must be at least 18 years old to register and use the platform. We verify age during registration and reserve the right to request additional proof at any time.

One Account Per Person

Each player is allowed one Crikax account only. Duplicate accounts will be closed and any balances may be forfeited. Your account is personal and cannot be shared, transferred, or sold to another person.

Bonus Terms Apply

All Crikax bonuses and promotions come with specific wagering requirements and conditions. Attempting to abuse bonus offers — including using multiple accounts — will result in account suspension and forfeiture of winnings.

Withdrawals Require Verification

Before processing your first withdrawal, Crikax may require identity verification documents. This is a standard security measure to protect your account and comply with anti-money laundering requirements.

Prohibited Activities

Fraud, collusion, match-fixing, use of automated betting software, and any attempt to manipulate game outcomes are strictly prohibited on Crikax. Violations result in immediate account closure and reporting to relevant authorities.

Responsible Gaming Tools

Crikax provides deposit limits, session reminders, and self-exclusion options to all players. We encourage you to use these tools and to visit our Responsible Gaming page if you need support.

Last updated: January 2025

1. Introduction

Welcome to Crikax. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and Crikax ("the Platform", "we", "us", "our"). By accessing, registering on, or using any part of the Crikax platform — including the website, mobile site, and Crikax app — you confirm that you have read, understood, and agreed to these Terms in full.

If you do not agree with any part of these Terms, you must not use the Crikax platform. We recommend reading these Terms carefully before you register your account or make any deposit. If you have questions about anything in these Terms, please contact our support team before proceeding.

Crikax reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Continued use of the Crikax platform after any changes constitutes your acceptance of the updated Terms.

Important: These Terms apply to all games, sports betting markets, promotions, and services available on the Crikax platform. They apply equally to the website and the Crikax mobile app.

2. Eligibility

To register and use the Crikax platform, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age. Crikax does not permit minors to register or use the platform under any circumstances.
  • You must be a natural person — corporations, partnerships, and other legal entities may not register as players on Crikax.
  • You must not be self-excluded from gambling or gaming services, either voluntarily through Crikax or through any other programme.
  • You must not be acting on behalf of another person when registering or placing bets on Crikax.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

Crikax reserves the right to request proof of age and identity at any time. If a player is found to be underage, their account will be immediately closed, all winnings will be forfeited, and any deposits may be returned at Crikax's discretion.

Age Restriction: Crikax takes underage gambling extremely seriously. Any attempt to register using false age information will result in permanent account closure and forfeiture of all funds.

3. Account Rules

3.1 Registration

When you register a Crikax account, you must provide accurate, complete, and up-to-date information. This includes your full name, date of birth, email address, and any other details requested during the registration process. Providing false or misleading information is a breach of these Terms and may result in account suspension or closure.

3.2 One Account Per Player

Each player is permitted to hold only one active Crikax account. If we detect that a player has registered multiple accounts — whether using the same or different personal details — all duplicate accounts will be closed. Any bonuses claimed across multiple accounts will be forfeited, and winnings generated through duplicate accounts may be voided.

3.3 Account Security

You are responsible for keeping your Crikax login credentials — including your username and password — confidential. Do not share your account details with anyone. Crikax will never ask for your password via email, chat, or phone. If you suspect that your account has been accessed without your authorisation, contact our support team immediately.

3.4 Account Verification

Crikax may require you to complete identity verification (KYC) at any point. This typically involves submitting a copy of a government-issued ID and proof of address. Accounts that fail to complete verification when requested may have withdrawals suspended until the process is completed.

3.5 Account Closure

You may request to close your Crikax account at any time by contacting our support team. Crikax also reserves the right to close or suspend any account that is found to be in breach of these Terms, without prior notice.

4. Deposits & Withdrawals

4.1 Deposits

Crikax supports a range of payment methods suited to Bangladesh players. All deposits must be made from a payment method that belongs to you — Crikax does not accept deposits from third-party accounts. Deposits are generally processed instantly, though processing times may vary depending on the payment method used.

  • Minimum deposit amounts vary by payment method and are displayed at the time of deposit.
  • Crikax does not charge fees on deposits, though your payment provider may apply their own charges.
  • Deposits made in error cannot always be reversed — contact support immediately if you make a deposit mistake.

4.2 Withdrawals

Withdrawal requests on Crikax are processed as quickly as possible. Before your first withdrawal is approved, you may be required to complete identity verification. Withdrawals will only be processed to the same payment method used for your deposit, where technically possible.

  • Minimum and maximum withdrawal amounts are displayed in your account at the time of request.
  • Crikax reserves the right to delay or decline a withdrawal if there are reasonable grounds to suspect fraud, money laundering, or a breach of these Terms.
  • Withdrawals of bonus funds are subject to the wagering requirements associated with the relevant promotion.

Security Note: Crikax uses industry-standard encryption to protect all financial transactions on the platform. Your payment details are never stored in plain text.

5. Betting Rules

5.1 Placing Bets

All bets placed on Crikax are final once confirmed. It is your responsibility to check the details of your bet — including the selection, stake, and odds — before confirming. Crikax does not accept requests to cancel or amend bets after they have been placed, except in cases where a market is voided.

5.2 Odds and Markets

Crikax reserves the right to change odds at any time before a bet is confirmed. The odds displayed at the time you confirm your bet are the odds that will apply to that bet. In-play odds may change rapidly during live events, and Crikax cannot guarantee that the odds displayed will remain available for any specific period.

5.3 Void Bets

A bet may be voided by Crikax in the following circumstances:

  • The event is cancelled or abandoned before the relevant market is settled.
  • The bet was placed at odds that were clearly incorrect due to a technical error.
  • The market is suspended and the bet cannot be settled under normal rules.
  • Evidence of match-fixing or event manipulation is confirmed by the relevant governing body.

When a bet is voided, the stake is returned to your Crikax account balance.

5.4 Maximum Winnings

Crikax applies maximum payout limits to betting markets. These limits are displayed within the relevant market and may vary by sport, event, and bet type. Crikax reserves the right to limit the maximum stake or payout on any market at its discretion.

6. Bonuses & Promotions

Crikax offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each promotion, in addition to the general bonus rules set out here.

6.1 Wagering Requirements

Most Crikax bonuses carry a wagering requirement — this means you must bet the bonus amount (or the bonus plus deposit amount) a specified number of times before the bonus or any winnings derived from it can be withdrawn. The specific wagering requirement for each promotion is stated in the promotion's individual terms.

6.2 Bonus Eligibility

  • Welcome bonuses are available to new Crikax players only and can be claimed once per player.
  • Reload bonuses and weekly cashback offers are available to eligible existing players as specified in each promotion.
  • Crikax reserves the right to exclude any player from a promotion at its discretion.

6.3 Bonus Abuse

Crikax actively monitors for bonus abuse, including but not limited to: registering multiple accounts to claim the same bonus, placing low-risk bets to meet wagering requirements, and coordinating with other players to exploit promotions. Any player found to be abusing bonuses will have their account suspended and all bonus-related winnings forfeited.

6.4 Weekly Cashback

Crikax's 15% weekly cashback is calculated on net losses from the previous calendar week and credited every Monday. Cashback is credited as bonus funds and is subject to a wagering requirement as specified in the promotion terms. Cashback cannot be claimed in conjunction with other active bonuses unless explicitly stated.

Promotion Terms: Always check the individual terms of each Crikax promotion on the Offers page before opting in. Terms vary between promotions.

7. Prohibited Conduct

The following activities are strictly prohibited on the Crikax platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

  • Fraud and Deception: Providing false registration information, impersonating another person, or using stolen payment details.
  • Match Fixing: Placing bets on events that you have attempted to influence or that you have prior knowledge are fixed.
  • Collusion: Coordinating with other players to gain an unfair advantage in any game or betting market on Crikax.
  • Automated Betting: Using bots, scripts, or any automated software to place bets or interact with the Crikax platform.
  • Money Laundering: Using Crikax to deposit, transfer, or withdraw funds derived from illegal activity.
  • Chargebacks: Initiating fraudulent chargebacks or payment disputes after using funds on Crikax.
  • Hacking: Attempting to access, modify, or disrupt the Crikax platform, its servers, or any other player's account.
  • Underage Use: Registering or using the platform if you are under 18 years of age.

Zero Tolerance: Crikax has a zero-tolerance policy for fraud, match-fixing, and money laundering. All suspicious activity is reported to the relevant authorities without exception.

8. Responsible Gaming

Crikax is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, not a source of financial or personal harm. We provide a range of tools to help players stay in control of their gaming activity on Crikax.

  • Deposit Limits: Set daily, weekly, or monthly deposit limits directly in your account settings.
  • Session Reminders: Enable time reminders to keep track of how long you've been playing on Crikax.
  • Self-Exclusion: Request a temporary or permanent self-exclusion from the Crikax platform at any time by contacting our support team.
  • Reality Checks: Crikax can display regular notifications showing your session duration and net gaming activity.

If you feel that your gaming is becoming a problem, we strongly encourage you to use these tools and to seek support. Visit our dedicated Responsible Gaming page for more information and resources.

9. Privacy & Data

Crikax collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering on Crikax, you consent to the collection and use of your personal data as described in the Privacy Policy.

Crikax uses your data to operate your account, process transactions, verify your identity, provide customer support, and comply with legal obligations. We do not sell your personal data to third parties. Your data is protected using industry-standard security measures.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Crikax shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to: loss of winnings, loss of data, or interruption of service.

Crikax does not guarantee that the platform will be available at all times without interruption. We will make reasonable efforts to maintain platform availability but cannot be held responsible for downtime caused by technical issues, maintenance, or circumstances beyond our control.

Crikax's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the relevant claim.

11. Changes to These Terms

Crikax reserves the right to update, modify, or replace these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. We may also notify registered players of significant changes via email or an in-platform notification.

It is your responsibility to review these Terms periodically. Continued use of the Crikax platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and may request account closure.

12. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before using the Crikax platform, please contact our support team. We're available 24/7 and happy to help.

Email: [email protected]
Support Hours: 24 hours a day, 7 days a week

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