Safe Play Commitment

Responsible
Gaming at Crikax

Gaming should always be fun. Crikax gives you the tools, information, and support you need to stay in control — so every session stays enjoyable, not stressful.

18+
Minimum Age to Play
24/7
Support Available
5+
Player Protection Tools
0
Tolerance for Underage Play
Our Commitments

How Crikax Supports Safe Play

Responsible gaming is not just a policy at Crikax — it's built into how the platform works every single day.

Deposit Limits

Set daily, weekly, or monthly deposit limits on your Crikax account. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — keeping you in control of your spending.

Session Time Limits

Set a maximum session duration so Crikax automatically reminds you when your play time is up. A simple nudge that helps you stay aware of how long you've been playing.

Cool-Off Periods

Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your Crikax account is temporarily suspended so you can step back and reset.

Self-Exclusion

If you feel you need a longer break, Crikax offers self-exclusion for 6 months, 1 year, or permanently. Once activated, you will not be able to access your account for the chosen period.

Reality Checks

Crikax sends you regular in-session pop-ups showing how long you've been playing and your net session result. These reality checks help you make informed decisions in the moment.

Account Activity History

View your full deposit, withdrawal, and betting history at any time from your Crikax account dashboard. Transparency is key — you should always know exactly where you stand.

What Is Responsible Gaming?

Responsible gaming means playing for entertainment — not as a way to make money, escape problems, or chase losses. At Crikax, we believe that every player deserves a safe, fair, and enjoyable experience. That's why responsible gaming is not just a checkbox for us. It's a core part of how Crikax operates.

Online gaming and sports betting can be a great source of fun and excitement. Watching a cricket match on Crikax while having a small bet on your favourite team, spinning a few rounds on Lucky Bingo, or trying your luck on the Dice game — these are all perfectly normal ways to enjoy the platform. The key is keeping it fun and staying in control.

Problems can start when gaming stops being entertainment and starts feeling like a need. Crikax is committed to helping players recognise the early signs of problem gambling and providing the tools to address them before they escalate. We take this responsibility seriously, and we want every Crikax player to feel supported.

Remember: Gambling should always be a form of entertainment, not a source of income. Never bet more than you can comfortably afford to lose.

Crikax Responsible Gaming Principles

Crikax operates according to a clear set of responsible gaming principles that guide every decision we make about how the platform works:

  • Age Verification: Crikax strictly enforces an 18+ age policy. All players must verify their age during registration and again at the point of withdrawal. Any account found to belong to a person under 18 will be closed immediately.
  • Player Autonomy: Crikax gives players the tools to manage their own gaming behaviour. You are in control of your limits, your session times, and your account status.
  • Transparency: Crikax is transparent about odds, game mechanics, and the statistical nature of gambling. We never mislead players about their chances of winning.
  • No Pressure: Crikax will never pressure players to deposit more, play longer, or chase losses. Our promotions are designed to add value, not to exploit vulnerable players.
  • Early Intervention: Crikax monitors account activity for signs of problem gambling behaviour and may proactively reach out to players who show concerning patterns.
  • Support Access: Crikax makes it easy to access responsible gaming tools and support resources at any time, from any page on the platform.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. It doesn't matter how experienced you are or how disciplined you think you are — the signs can creep up gradually. Crikax encourages all players to be honest with themselves and watch out for the following warning signs:

  • Spending more money on Crikax than you originally planned or can afford
  • Chasing losses — continuing to play in an attempt to win back money you've lost
  • Lying to family or friends about how much time or money you spend on gaming
  • Feeling anxious, irritable, or restless when you're not playing
  • Using gaming as a way to escape stress, anxiety, or personal problems
  • Neglecting work, studies, family, or social commitments because of gaming
  • Borrowing money or selling possessions to fund your gaming activity
  • Feeling unable to stop even when you want to

If you recognise any of these signs in yourself or someone you know, please use the Crikax responsible gaming tools or contact our support team at [email protected] immediately. Help is available.

How to Use Crikax Responsible Gaming Tools

All Crikax responsible gaming tools are available directly from your account settings. Here's how to access and use them:

Setting a Deposit Limit

Log in to your Crikax account, go to Account Settings, and select Responsible Gaming. From there, choose Deposit Limits and set your preferred daily, weekly, or monthly cap. The limit takes effect immediately. If you want to lower your limit, the change is instant. If you want to raise it, there is a mandatory 24-hour cooling-off period.

Activating a Cool-Off Period

In the same Responsible Gaming section, select Cool-Off Period and choose your preferred duration — 24 hours, 7 days, or 30 days. Your account will be suspended for that period. You will not be able to log in, deposit, or place bets until the period ends.

Requesting Self-Exclusion

Self-exclusion is a more serious step for players who feel they need a longer break. You can request self-exclusion for 6 months, 1 year, or permanently. Once activated, Crikax will close your account for the chosen period and you will not be able to reopen it until the exclusion expires. Permanent self-exclusion cannot be reversed. To request self-exclusion, contact our support team at [email protected].

All responsible gaming tools are free to use and available 24/7. There is no penalty or fee for setting limits or taking a break. Crikax actively encourages players to use these tools.

Protecting Minors

Crikax has a strict zero-tolerance policy for underage gambling. The Crikax platform is only available to players who are 18 years of age or older. We verify the age of every player during registration and at the point of withdrawal.

If you share a device with younger family members, we strongly recommend using parental control software to prevent access to gaming websites. Tools like Net Nanny, Qustodio, or your device's built-in parental controls can help restrict access to online gaming platforms.

If you suspect that a minor has accessed or registered on Crikax, please contact our support team immediately at [email protected]. We will investigate and take immediate action.

Tip for parents: Keep your Crikax login credentials private and always log out of your account when you're done playing, especially on shared devices.

Getting Help & Support

If you feel that your gaming is getting out of control, the most important thing is to reach out. You are not alone, and there is no shame in asking for help. Crikax's support team is available 24 hours a day, 7 days a week, and can help you activate any of our responsible gaming tools immediately.

Beyond Crikax's own support, we encourage players to seek help from professional organisations that specialise in problem gambling support. Talking to someone who understands what you're going through can make a real difference.

To contact Crikax support directly, email us at [email protected]. Our team will respond promptly and treat your situation with complete confidentiality and respect.

Quick Self-Check

Ask yourself these questions honestly. If you answer "yes" to two or more, consider using Crikax's responsible gaming tools.

1

Do you spend more on gaming than you planned?

2

Do you chase losses to try to win back money?

3

Do you hide your gaming activity from family?

4

Do you feel anxious or irritable when not playing?

5

Has gaming affected your work, studies, or relationships?

6

Have you borrowed money to fund your gaming?

Talk to Crikax Support

Your Tools

All available in your Crikax account settings under Responsible Gaming.

Deposit Limits — Daily, weekly, monthly

Session Limits — Set max play time

Cool-Off — 24h, 7 days, 30 days

Self-Exclusion — 6m, 1yr, permanent

Reality Checks — In-session alerts

Need Help Now?

Our responsible gaming support team is available around the clock. Reach out any time — no judgement, complete confidentiality.

[email protected]

Available 24 hours, 7 days a week

Step by Step

Setting Your Limits on Crikax

It takes less than two minutes to set up your responsible gaming limits on Crikax. Here's exactly how to do it.

Go to My Settings
  • 1
    Log In to Your Crikax Account

    Visit crikax.app/login and sign in with your registered email and password.

  • 2
    Open Account Settings

    Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.

  • 3
    Navigate to Responsible Gaming

    In the settings menu, find and click the "Responsible Gaming" tab. All your protection tools are listed here.

  • 4
    Choose Your Tool

    Select the tool you want — deposit limit, session limit, cool-off period, or self-exclusion — and follow the on-screen instructions.

  • 5
    Confirm and Save

    Review your selection and confirm. Your settings take effect immediately. You'll receive a confirmation email from Crikax.

Protection Tools

All Crikax Responsible Gaming Tools

Every tool is free, instant to activate, and available directly from your account settings.

Deposit Limits

Cap how much you can deposit into your Crikax account per day, week, or month. Lowering a limit is instant. Raising a limit requires a 24-hour waiting period to protect you from impulsive decisions.

Session Time Limits

Set a maximum time you want to spend in a single gaming session on Crikax. When your time is up, you'll receive a clear notification and the option to end your session.

Reality Check Alerts

Receive regular pop-up reminders during your Crikax session showing your total play time and net result. These alerts help you stay grounded and make conscious decisions about continuing.

Cool-Off Period

Take a short break from Crikax without permanently closing your account. Choose 24 hours, 7 days, or 30 days. Your account is suspended for the full duration — no exceptions.

Self-Exclusion

For players who need a longer or permanent break. Self-exclusion closes your Crikax account for 6 months, 1 year, or permanently. Contact support to activate this option.

Transaction History

Access a full record of all your Crikax deposits, withdrawals, and bets at any time. Reviewing your history regularly is one of the simplest ways to stay aware of your gaming habits.

Common Questions

Responsible Gaming FAQs

Log in to your Crikax account, go to Account Settings, and select the Responsible Gaming tab. From there, choose Deposit Limits and enter your preferred daily, weekly, or monthly cap. The limit takes effect immediately once confirmed.

Temporary self-exclusion periods (6 months or 1 year) cannot be reversed before the exclusion period ends. Permanent self-exclusion is irreversible. This is intentional — the purpose of self-exclusion is to give you a genuine, enforced break from gaming.

Any remaining balance in your Crikax account at the time of self-exclusion will be held securely. You can request a withdrawal of your balance by contacting our support team at [email protected]. We will process the withdrawal in accordance with our standard verification procedures.

Yes. You must be at least 18 years old to register and play on Crikax. We verify the age of all players during registration and at the point of withdrawal. Any account found to belong to a person under 18 will be closed immediately and all funds forfeited.

You can reach our responsible gaming support team 24/7 by emailing [email protected]. All communications are treated with complete confidentiality. Our team can help you activate any responsible gaming tool, discuss your concerns, or guide you to additional support resources.

No. If you want to increase a deposit limit, there is a mandatory 24-hour cooling-off period before the increase takes effect. This is a deliberate safeguard to prevent impulsive decisions. Decreasing a limit, however, takes effect immediately.
Play Responsibly

Enjoy Crikax
Your Way, Your Limits

Crikax is built for players who want real entertainment with real control. Set your limits, play at your pace, and enjoy every session knowing that Crikax has your back.